AWS-certified IT professional with hands-on experience building and deploying serverless cloud solutions
using
Infrastructure as Code, including API Gateway, Lambda, DynamoDB, CloudFront, and Route 53. Experienced
in
technical pre-sales, project management, and networking (VoIP, Ethernet, SD-WAN), translating business
requirements into secure, scalable cloud architectures. Proven track record of managing cross-functional
initiatives,
driving customer-facing technical discussions, and delivering projects on time and within scope.
CERTIFICATIONS
AWS Certified Solutions Architect – Associate
AWS Certified AI Practitioner – Foundational
CompTIA Security+ (In progress – planned March 2026)
SKILLS
EC2, S3, IAM, VPC, Lambda
API Gateway, Route 53, CloudFront
DynamoDB, CloudWatch, Bedrock
TCP/IP, VLAN, VPN, SD-WAN
VoIP, SIP, Meraki
Linux, macOS, Windows
Python, Terraform, GitHub
JSON, CLI
PROJECTS
AWS Cloud Resume Challenge – kp-resume.com
Designed and deployed a globally distributed serverless resume site using S3, CloudFront,
Route 53, ACM, and HTTPS.
Built a DynamoDB-backed view counter exposed via API Gateway and Lambda (Python),
integrated with frontend JavaScript.
Implemented Infrastructure as Code with Terraform, GitHub version control, IAM least privilege,
and documentation.
Drove revenue growth by designing secure SD-WAN, DIA, and unified communications solutions
across 40-60
customer engagements monthly, accelerating deal progression and supporting modern, cloud-ready
IT
environments.
Increased win rates and reduced sales-cycle friction by translating complex networking
architecture into clear
business value for customers and internal stakeholders.
Mentored and enabled 26 sales professionals on technical discovery, solution positioning, and
scalable network
design, reducing ramp time and improving technical deal qualification.
Project Manager 2 – Comcast Business
Manchester, NH | Apr 2022 – Jul 2025
Led end-to-end delivery of fiber, VoIP, and SD-WAN projects for SMB clients generating up to
$20k in
recurring monthly revenue, ensuring on-time deployment and scalable, cloud-ready network design.
Cut deployment times by 50% and reduced lost revenue by coordinating cross-functional teams and
proactively
resolving technical and scheduling risks.
Accelerated team performance by mentoring and onboarding new Project Managers, improving ramp
time by
25%, increasing product knowledge, and operational consistency.
IT Support Tier 1 – Comcast Business
Manchester, NH | Oct 2020 – Apr 2022
Delivered frontline technical support for telephony, video, and data services, achieving a 95%
first-call
resolution rate and ensuring reliable connectivity for on-premises and hybrid network
environments.
mproved team performance and service consistency by onboarding and training new hires on product
knowledge, customer interaction, and internal tools.
EDUCATION
Bachelor of Science in Information Technology – Full Sail University